Terms & Conditions
Payment and Delivery
1) By Bank Transfer or EFT (Electronic Funds Transfer)
You can do it to Finasbank, Şekerbank T. İş Bankası and any of our accounts (TL).
2) With your credit cards on our site
You can take advantage of our online single payment for any credit card or online installments from QNB FİNANSBANK. In your online payments, your credit card will be charged at the end of your order. In case of order cancellations due to possible order cancellation or stock problems, the refund will be made to your credit card within 3 business days.
4) Delivery
We try to deliver the products you ordered to the cargo on the same day. For products that take time to procure, the cargo delivery time is 3 working days as specified in the product details. You will be informed in case of a possible delay in delivery.
In order to ensure the delivery of the product without any delay, please inform the address of your location as the delivery address during the day.
Your requests will be processed in order to be prepared according to the delivery type you have determined at the end of the order. Products from our Izmir-based company will be sent by Yurt I cargo company. After your orders are approved, they will be delivered to the Cargo company at the end of 2 (two) business days at the latest.
You can consult our customer representative and discuss different delivery terms. In addition, cargo delivery are valid only for Turkey5) Payment Tracking
If the system in question cannot perform the transaction due to any problem, our visitor is informed about this at the end of the payment page.
In case of any error at the specified address, a connection is made with the orderer regarding the order that cannot be delivered.
The validity of the e-mail address specified by our visitor is confirmed by an automatic e-mail sent after the order is transferred.
Open and check the packages that you think are damaged during shipment in front of the company representative you received. If you think there is any damage to the product, do not take delivery of the product by keeping a report to the cargo company.
After the delivery of the product, it is accepted that the cargo company has fulfilled its duty completely.
If the product is damaged: Please report the report you have prepared as soon as possible to 0232 441 43 13 and zindogaltas@gmail.com.
If you carry out these procedures, we will start working on your package and ensure that the delivery is repeated as soon as possible.
If you briefly explain why you want to return the product in this e-mail, you will help us with our product-related work.
You can take advantage of our online single payment for any credit card or online installments from QNB FİNANSBANK. In your online payments, the amount will be withdrawn from your credit card at the end of your order. In case of order cancellations due to possible order cancellation or stock problems, the refund will be made to your credit card within 3 business days.
We have a responsibility to the bank where we use the credit card system as well as the customer for the delivery.
Please be carefull!
Open and check the packages that you think are damaged during shipment in front of the company representative you received. If you think there is any damage to the product, do not take delivery of the product by keeping a report to the cargo company.
After the delivery of the product, it is accepted that the cargo company has fulfilled its duty completely.
If the product is damaged: Please report the report you have prepared as soon as possible to 0232 441 43 13 and zindogaltas@gmail.com.
If you carry out these procedures, we will start working on your package and ensure that the delivery is repeated as soon as possible.
If you briefly explain why you want to return the product in this e-mail, you will help us with our product-related work.
